Last updated April 2nd 2022
Metered AB is a company incorporated in Sweden (corporate ID 559211-8912).
This Privacy Policy covers visitors to www.metered.ai (“Web”) and business customers who have registered with Metered and its affiliated companies (“Metered” or “We”) . Capitalized terms used in this Privacy Policy shall have the meaning set forth herein.
Primarily we collect information to provide better services to all of our customers. We collect and store any information you knowingly provide to us. For example, we collect Personal Information, including but not limited to, your name, title, company, email address, phone number, address, location and browser information. You can choose not to provide us with certain information, but then you may not be able to register with us or to take advantage of some of our features. We may anonymize your Personal Information so that you cannot be individually identified, and provide that information to our partners. We may also obtain information from other sources and combine that with information we collect on our Web. If you choose to sign up or login using your Google or Slack account, we will receive these and other details you might have listed there.
When you visit our Web, some information is automatically collected. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address, access times, browser type, and language, and the website you visited before our Web. We also collect information about how you use Metered’s service(s).
We automatically collect information using “cookies” and web beacons. Cookies are small data files stored on your hard drive by a website and web beacons are electronic images that may be used on our Web or in our emails. Among other things, cookies help us improve our Web and your experience. We use cookies to see which areas and features are popular and to count visits to our Web.
Most Web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and to reject cookies. If you set your browser to reject cookies, some features will be unavailable. For more information on how to reject cookies, see your browser’s instructions on changing your cookie settings.
Metered retains your data while you are a customer and will delete your information within 30 days but not earlier than 15 days of either party’s termination of the Terms upon written request.
We also collect personal information from end users of Metered’s Services, usage of which is governed by our end user terms found at https://metered.ai/terms-and-conditions.
We use the information we collect primarily to provide, maintain, protect and improve our current services and to develop new ones. We use personal information collected through our Web as described in this Policy. For example, we may use your information to:
We may display the following information to logged-in users according to their access level: first name and last name of all team members, analytics showing user usage of software, end user names and emails, user feedback and exceptions. We are not responsible for securing data or information by logged-in users. In no event shall Metered, its affiliates or any of their respective directors, officers, employees or agents, be liable to application users for revealing information by the logged-in users after obtaining such information by them from the Company.
Metered processes Personal Data in Sweden and the Republic of Ireland. Data stored and processed by the Metered platform may sometimes be moved between these zones (in a secure manner).
All countries or territories where Metered processes data ensure an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of said data. All platform infrastructure where processing takes place adheres to the Safe Harbor Privacy Principles agreed upon by the U.S, the European Union and Switzerland.
Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to, data.
Our privacy policy does not cover any third party services. To learn about those third parties’ privacy practices, please visit their policies.
Information We Share
We do not share your personal information with third parties without your consent other than:
Metered takes reasonable steps to help protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration and destruction. It is your responsibility to protect your usernames and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.
If you are under 18, or the age of majority in the jurisdiction in which you reside, you may only use the Metered website and Metered Services with the consent of your parent or legal guardian.
You may opt out of receiving promotional emails from Metered by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about your Metered accounts or our ongoing business relationship. You may also send requests about your contact preferences, changes and deletions to your information including requests to opt-out of sharing your personal information with third parties by emailing support@metered.com. Metered will respond within thirty (30) days to any request to delete your information.
Metered may change this Policy from time to time. If we make any changes to this Policy, we will change the “Last Updated” date above. You agree that your continued use of our Services after such changes have been published to our Services will constitute your acceptance of such revised Policy.
If you have any questions about this Policy, please contact us at support@metered.ai.